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Showing posts from May 30, 2023

Cebu Pacific goes viral after canceling a passenger's flight twice in three weeks

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Photo by: Maki Van Eker One of the top low-cost airlines in the Philippines, Cebu Pacific, recently found itself at the center of controversy when a passenger's flight was canceled twice in just three weeks. Maki Van Eker, a passenger going from Dumaguete to Manila to sit for her dental board test, posted about her frustrating experience on social media, and it soon gained popularity.  Van Eker vented her frustration and resentment with Cebu Pacific in a Facebook post that received a lot of attention. She recounted that three weeks earlier, her trip had been canceled, virtually costing her the opportunity to take her crucial board exam. Given the early time of her exam, the airline had warned her that the subsequent trip was several days away. Van Eker blasted the airline for having no suitable replacements and emphasized how uncomfortable it made her during a vital time. Van Eker said that a Cebu Pacific customer service agent had informed her that even the subsequent flight she h...